3 Job vacancies at Airtel Nigeria February 2018

3 Job vacancies at Airtel Nigeria February 2018

3 Job vacancies at Airtel Nigeria February 2018 - Business Solution Manager at Port Harcoourt, Retail Shop Managers for  Lagos, Osun and Ekiti, and Lead, TowerCo for Lagos offices.

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria is recruiting to fill the following positions below:

(1)  Business Solution Manager

Location: Port Harcourt, Rivers

Deadline: 26th January, 2018

Job Description

Provides the required and much-needed Pre-sales, Technical and Operations related support to the Enterprise Services Business for efficient and timely Service delivery within the service value chain

Key Requirements

  • Bachelors Degree in Computer Science, Electrical Electronics Engineering with Computing Option or any other IT related courses
  • Professional qualifications in Networking such as CCNA, CCNP or higher will be an added advantage.
  • ITILv3 and any service management exposure is desirable
  • 5-7 years of work experience with 3-4 years of relevant experience in Telecom Industry. 2 which has to be at supervisory level.
  • Relevant experience in IT/telecom enterprise services networking environment will be preferred.
  • Good Sales techniques overview and exposure.
  • Extensive knowledge of Microsoft office suite (MS Project, Word, Excel, Visio, and PowerPoint)
  • Good knowledge of Agile or other processes.

Visit: www.linkedin.com/jobs/view/business-solutions-manager-at-airtel-nigeria  to apply


3 Job vacancies at Airtel Nigeria February 2018

3 Job vacancies at Airtel Nigeria February 2018


(2) Lead, TowerCo

Location: Lagos

Deadline: 26th January, 2018

Job Description

Looking for a suitable candidate to fill the role of Lead: TowerCo within the Supply Chain Management Function.
The role holder would be responsible for the management and governance of all TowerCo contracts.

Analysis of contract costs and optimization:
  • Review and analysis of TowerCo contracts to identify cost optimization opportunities and improvement in contract terms


Monthly ordering, invoicing and TowerCo payment and reconciliation:
  • Review site payment schedule from TowerCos ensuring alignment with the Finance and Networks teams
  • Timely validation of sites schedules as per MasterTower Sharing Agreement (MTSD) for TowerCo payments
  • Drive and monitor SLAs for quick validation of payments
  • Preparation of all payment documents/ reports for TowerCos approval

Weekly & Monthly Reporting:

  • Weekly and monthly reporting
  • Validation and review of HQ performance deck
  • Analyse and prepare detailed commentary and insights on financial results


Key KPI Tracking and Reporting:
  • Ensure timely submission of month end Business Reviews

Key Requirements

  • Graduate and/ or Post-Graduate degree in Business Administration, Economics and Finance
  • Professional qualifications in Accounting (ACA).
  • Advanced proficiency in the use of Microsoft Suite
  • 5-7 years of relevant experience in FMCG or Telecoms industries
  • Strong analytical communications and leadership skills
  • Research and data gathering skills
  • Details oriented

Visit: www.linkedin.com/jobs/view/lead-towerco-at-airtel-nigeria to apply

3 Job vacancies at Airtel Nigeria February 2018


(3)  Retail Shop Manager - Lagos, Osun and Ekiti

Deadline: 30th January, 2018

Job Description:

Successful role holder would be responsible for implementing and monitoring service delivery strategy in their respective Showrooms and ensure that the customer base within their territory enjoys remarkable positive in-store experience complete with query resolution.

Key Responsibilities

Managing Showroom Financials:
  • Track, manage and control stock movement within and out of assisgned warehouses
  • Ensure availability of all company products and services in the Showroom


Asset Management:
  • Manage all compay assets in the Showroom
  • Ensure systems and equipments are in working conditions
  • Escalate all Showroom facility issues for prompt resolution

Customer Experience/ Satisfaction:

  • Relationship management; build strong relationships between Airtel and its customers
  • Query Resolution & SLAs:
  • Monitoring and ensuring adherence to all Showroom processes
  • Ensure Showroom Agents have the required work tool/ accesses
  • Ensure all Showroom queries are resolved within the approvd SLA
  • Monitor turnaround time for all al queries/ enquiries and institute pricess improvements when required

Reporting:
  • Daily, weekly and monthly reporting of all Showroom Financials.


Other Dimensions:
  • Minimum of 4 direct reports (off roll Agents).

Key Requirements

  • Minimum 2 years work experience in a customer service with working knowledge of customer admistration tools and industry software.
  • Excellent problem solving skills
  • Above average skills in Microsoft Office Suite
  • Excellent oral and written communication skills
  • Have a passion for customer satisfaction and service delivery
  • Attention to detail.

Visit: www.linkedin.com/jobs/view/retail-shop-manager-at-airtel-nigeria to apply.


3 Job vacancies at Airtel Nigeria February 2018

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